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Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Please be aware, the following substances are not allowed to be imported into Russia : Hemp seed, kava, raw seed, raw nuts.
Item Level Restriction: After working with local customs, our logistics partners have advised adding a quantity restriction of 5 items per product/SKU number in order to ensure personal import. This is not a restriction of the order total. For example, customers may purchase 15 items, as long as there are 3 separate Product/SKUs.
All orders are shipped from our US warehouse to your country by FedEx.
Your package will be given a unique tracking number so you can track the progress of your delivery in real time.
The estimated delivery time reflects standard FedEx deliveries without any import complications. However, some orders may be subject to longer transit times due to air freight delays, Customs delays or golds and other unforeseen complications outside of the control of Oxford Healthspan.
In some countries, FedEx may charge a fee for paying your Customs and Import Duties in advance. Please be aware of this possibility.
While the vast majority of countries have no import restrictions on wheat germ derived products, please check your local Import Rules and Regulations before trying to import. Unfortunately, Oxford Healthspan cannot be held responsible for any refunds resulting from local Customs and Import Authorities keeping your package, so please do check carefully ahead of time that you are not breaking any local import rules.
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